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The "Mobile Device" format is for use with mobile devices such as the Iphone, Ipod, and other portable media players. (MPEG4) The QuickTime format player can be downloaded free here: QuickTime

If you're not sure that your model is Whirlpool built; check out our Applicable Models Guide, or email us at admin@applianceassistant.com. We are always striving to become a better resource of quality repair instruction and we appreciate hearing your questions and receiving feedback about your experience. Thank you for your support!